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Privacy Policy 100cuc — We Protect Your Data As If It Were Our Own

At 100cuc, your privacy is not merely a legal obligation — it is our moral responsibility to every Malaysian player who trusts our platform. Read how we collect, use, and protect your personal information.

Updated: 1 January 2026  |  PDPA Malaysia Compliant
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Privacy Commitment 100cuc to You

Our six core commitments to protecting the privacy of every 100cuc member in Malaysia

Highest-Level Data Encryption
All your personal and financial information is protected with SSL 256-bit encryption — the same technology used by world-class banking institutions. Every TnG, GrabPay, DuitNow, or FPX transaction is fully encrypted.
SSL 256-bit
No Sale of Data to Third Parties
100cuc has never and will never sell, rent, or trade members' personal data to any third party for commercial purposes. Your data belongs to you — not to us as a business asset.
Your Data, Your Rights
Full Control in Your Hands
You have the right to access, correct, download, or request deletion of your personal data at any time. Submit a request to the 100cuc support team and we will respond within 14 business days.
Data Subject Rights
Minimum Data Collection
We only collect information that is strictly necessary to provide our services — name, phone number, email, and payment details. No excess data is collected without a clear and legitimate reason.
Data Minimisation Principle
Malaysia PDPA Compliance
The 100cuc Privacy Policy is designed to be fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are recognised and protected in accordance with applicable Malaysian law.
PDPA 2010
Time-Limited Data Retention
Your personal data is retained only for as long as necessary for the stated purpose or as required by law. Once that period expires, the data will be securely deleted or anonymised.
Time-Limited Retention
Introduction & Purpose of This Privacy Policy

This Privacy Policy explains how 100cuc ("we", "platform", or "company") collects, uses, stores, and protects your personal information as a user of our online casino platform in Malaysia.

We believe trust is the foundation of every good relationship. When you sign up at 100cuc to play slots, live casino, bet on EPL or Malaysia Super League football, or enjoy your favourite e-sports like MLBB and CS2, you are entrusting us with your personal information. We do not take that responsibility lightly.

This document is written in plain, straightforward language — not convoluted legal jargon — so every Malaysian player knows exactly what happens to their data at 100cuc.

By using the 100cuc platform, you confirm that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of our platform.
Types of Personal Data We Collect

100cuc only collects data that is strictly necessary to provide a safe, fair, and quality service. Below is a complete list of the types of data collected and their purposes:

Data Category Example Information How It's Collected
Identity Full name, date of birth, MyKad or passport number Registration form, KYC process
Contact Malaysian phone number, email address Registration form
Financial Payment methods (TnG, GrabPay, DuitNow, FPX), deposit & withdrawal transaction records Transaction activity
Technical IP address, device type, web browser, operating system Automatically during use
Games Betting history, games played, total wins & losses Gaming activity on the platform
Communications Records of interactions with the support team, complaints, and feedback Direct contact with our team
We do not collect sensitive data such as health information, religious beliefs, or political views. Data collected is kept to a minimum and collected for specific purposes only.
How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. 100cuc uses your personal data solely for the following purposes:

  • Account management: Creating, verifying, and managing your account on the 100cuc platform.
  • Transaction processing: Processing deposits and withdrawals via Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, FPX, and other supported Malaysian payment methods.
  • Platform security: Detecting and preventing fraud, money laundering, account abuse, and other illegal activities.
  • Legal Compliance: Meeting KYC (Know Your Customer) requirements, AML (Anti-Money Laundering) compliance, and other statutory reporting obligations.
  • Customer support: Handling your enquiries, complaints, and assistance requests more effectively.
  • Service improvement: Analysing usage patterns to improve platform performance, user interface, and overall gameplay experience.
  • Marketing communications: Sending information about promotions, bonuses, and the latest offers — only to members who have given explicit consent. You may withdraw this consent at any time.
  • VIP Programme: Calculating VIP points, determining eligibility tiers, and delivering the appropriate rewards to each member.
Data Sharing with Third Parties

100cuc does not sell, rent, or trade your personal data to any third party for commercial purposes. However, under limited and controlled circumstances, we may share data with the following parties:

  • Payment service providers: Platforms such as Touch 'n Go, GrabPay, DuitNow, and FPX banking institutions need to receive the necessary information to process your transactions securely.
  • Game software providers: Companies such as Pragmatic Play, Evolution Gaming, and NetEnt may receive game session data for technical purposes and audit certification.
  • Regulatory authorities: Information may be shared with law enforcement agencies, regulatory bodies, or courts when required under Malaysian law.
  • Technical service providers: Hosting companies, cybersecurity services, and IT infrastructure providers operating under strict confidentiality agreements.

All third parties involved are bound by strict data protection agreements and are not permitted to use your data for any purpose other than those specified by 100cuc.

Security & Data Protection

We continually invest in our security infrastructure to ensure your data is always protected to the highest standard. The security measures we have in place include:

  • 256-bit SSL Encryption for all communications between your browser and 100cuc's servers.
  • Two-factor authentication (2FA) available to all accounts to prevent unauthorised access.
  • 24/7 Monitoring by automated security systems that detect any unusual activity or intrusion attempts.
  • Regular security audits by independent cybersecurity experts to identify and address any system vulnerabilities.
  • Internal access controls — only authorised personnel may access members' personal data, and every access is logged for audit purposes.
  • Secure data backup stored in data centres protected both physically and digitally.
While we take all reasonable precautions, no security system is 100% perfect. We encourage members to use strong passwords and enable 2FA for added protection.
Cookies & Tracking Technologies

100cuc uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:

Essential Cookies (Required)
Required for core platform functions such as login, game sessions, and security. Cannot be disabled.
Required
Analytics Cookies
Helps us understand how players use the platform for continuous improvement. Data is collected anonymously.
Optional
Functional Cookies
Saves your preferences such as language, theme, and display settings so you don't have to reset them every time you log in.
Optional
Marketing Cookies
Used to display relevant promotions and offers based on your activity. Only active with your consent.
Optional

You can manage your cookie settings through your browser at any time. Note: Disabling certain cookies may affect the functionality of some parts of the 100cuc platform.

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international privacy principles, you have the following rights regarding your personal data at 100cuc:

Right of Access
Request a copy of the personal data we hold about you at any time.
Right to Rectification
Request correction of data that is inaccurate, incomplete, or outdated.
Right to Erasure
Request erasure of your personal data under circumstances provided for by law.
Right to Object
Object to the processing of your data for direct marketing purposes at any time.
Right to Data Portability
Request your data in a machine-readable format for transfer to another platform.
Right to Restriction
Request restriction of data processing in certain circumstances while an investigation is ongoing.
To exercise any of the above rights, send an email to support@100cuc.ws with the subject line "Privacy Rights Request" along with your account number. We will respond within 14 business days.
Child Protection

100cuc strictly prohibits individuals under the age of 18 from using our platform. We do not knowingly collect any personal information from children or minors under the age of 18.

If we discover that we have inadvertently collected information from a user who is under the age of 18, we will promptly delete that information and close the account without any bonus refunds. Parents or guardians who find that their child has registered on our platform are urged to contact the 100cuc support team immediately at support@100cuc.ws.

Amendments to This Privacy Policy

100cuc reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or newly introduced platform features.

When material changes occur, we will provide clear notice via:

  • Email notification to your registered email address.
  • A pop-up notification the first time you log in to your 100cuc account after the amendment takes effect.
  • An updated "Last Updated" date will be displayed at the top of this document.

Continued use of the 100cuc platform after any amendments take effect will be considered acceptance of the revised policy. We recommend checking this page periodically to stay informed of how we manage your data.

Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the 100cuc Data Protection Officer (DPO):

  • Email: support@100cuc.ws (subject: "Privacy Policy / Data Protection")
  • Live Chat: Available 24/7 on the 100cuc platform
  • Response time: Within 14 business days for all privacy-related requests

We take every privacy-related enquiry seriously. Our team is trained to handle data protection matters with care and full respect for your rights — both as an individual and as a valued 100cuc member.

Questions Common About Privacy

Frequently asked questions from players about data protection at 100cuc

No. 100cuc does not store full bank card details, bank account numbers, or sensitive e-wallet information (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay) on our servers. All financial transactions are processed directly through secure, certified payment gateways. We only retain transaction records (date, amount, status) for financial record-keeping and customer support purposes.

Yes, you have the right to request deletion of your personal data. However, certain exceptions apply — we may need to retain specific records to fulfil legal obligations (such as AML/KYC requirements) or to resolve any outstanding disputes. To submit a data deletion request, send an email to support@100cuc.ws with the subject line "Data Deletion Request".

No, 100cuc does not sell or hand over your data to external advertisers for advertising purposes outside our platform. Any marketing communications we send (promotional emails, bonus notifications) are based on the consent you provided during registration, and you may withdraw that consent at any time through your account settings or by contacting our support team.

When you close your account, 100cuc will delete or anonymise your personal data within a reasonable timeframe. However, we may be required to retain certain financial transaction records for a period prescribed by Malaysian law (typically 7 years) for compliance purposes. This data is stored securely and will not be used for any other purpose.
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